LET'S CONNECTLET'S CONNECT

Never mindNever mind

↗↗

SliceB2B Software

Empowering independent pizzerias

Bringing modern ordering technology to independent pizzerias everywhere

Role
Lead Product Designer
Skills
UX/UIStrategyPrototypingDesign SystemMobile Design
Empowering independent pizzerias
01 — The Background

People love pizza. 3 billion pizzas are eaten every year in the U.S. And many of these pizzas are made to order from mom and pop pizzerias, who don't have the technical prowess to compete with the major franchises like Domino's and Pizza Hut.

Slice empowers these independent pizzerias by offering a full suite of technology from POS to mobile app to compete in today's market.

Working in an embedded manner with Slice's product team, we updated their mobile app's search and discovery features and stewarded their ambitious mobile app redesign initiative by managing their design system library, documentation, and rollout strategy.

A collage of a pizzeria cook stretching dough, a sliced pizza on a wooden board, and a cook tossing dough in the kitchen
02 — The Challenge

A rebrand too big to ship at once.

A partner agency had already done ambitious, sweeping redesign work. The problem wasn't the vision, it was getting from where the app was to where that vision pointed without breaking a product real pizzerias were relying on every day.

01.

The redesign was too ambitious to ship in one release.

The scope of the new direction meant a full rollout would take months. Shipping it all at once wasn't realistic, or safe, for a live product at this scale.

02.

The agency's work had gaps once it hit real implementation.

The initial design work came from a partner agency. Translating that into the actual product surfaced gaps across specific customer journeys and touchpoints that hadn't been fully resolved.

03.

There was no plan for how to get there gradually.

A phased rollout needs a real strategy, not just a finished design. Someone had to figure out the sequence: what ships first, what the in-between states look like, and how the app stays coherent while only part of it has changed.

03 — Our Solution
01

Strategy & Sequencing

Worked with product to map out a phased rollout strategy, sequencing the rebrand rather than attempting it all at once

02

Design System

Built out a new design system and token structure to support the rebrand and give the phased rollout a consistent foundation to build from

03

Transitional Design

Designed the in-between states: the transitional experience that moved the app gradually toward the full rebrand instead of leaving it inconsistent mid-migration

Slice product design roadmap blueprint, showing quarterly progress across design system, onboarding, discover and search, order, post-order, and account workstreams

A phased roadmap coordinated design system, onboarding, search, ordering, and account work across quarters, sequencing each team's dependencies so the redesign shipped in the right order.

Slice mobile app showing an order confirmation, first pizza point earned, and rewards progress toward a free pizza
04 — Design System

The rebrand meant building a whole new design system library from scratch — color, type, and spacing tokens defined and documented down to tracking and case, then mapped into clear specs so designers and engineers could build from the same source of truth.

Slice search and discovery overview
05 — Search & Discovery

Finding the right pizza, not just the nearest pizzeria

Enhanced search and discovery to help customers find the right pizzeria faster with recent search, favorites, and a recommendation engine based on dietary preferences, location, and ratings.

  • Recent searchPicks up where the last search left off, so a craving from yesterday doesn't need retyping.
  • FavoritesBookmark the pizzerias worth going back to, one tap away from search.
  • Recommendation engineSurfaces pizzerias by dietary preferences, location, and ratings — not just proximity.
Slice mobile app search flow, from an empty search bar and recent searches to location-matched results and a restaurant's detail page

Next case —

People Intelligence on the go

SurePeople improves employee performance by helping people better understand themselves and how to work with others more effectively, based on everyone's psychographic profile.

Read the study ↗